Privacy Policy
Policy brief & purpose
Our data Protection Policy refers to our commitment to treat information of
employees, customers, stakeholders and other interested parties with the
utmost care and confidentiality.
With this policy, we ensure that we gather, store and handle data fairly,
transparently and with respect towards individual rights.
Scope
This policy refers to all parties (employees, job candidates, customers and
suppliers) who provide any amount of information to us.
Who is covered under the Data Protection Policy
Employees of our company, contractors, consultants, partners and any
other external entity are also covered. Generally, our policy refers to
anyone we collaborate with or acts on our behalf and may need occasional
access to data.
Policy elements
As part of our operations, we need to obtain and process information. This
information includes any offline or online data that makes a person
identifiable such as names, addresses, usernames and passwords, digital
footprints, photographs, financial data etc.
Our company collects this information in a transparent way and only with
the full cooperation and knowledge of interested parties. Once this
information is available to us, the following rules apply.
Our data will be:
- Accurate and kept up-to-date
- Collected fairly and for lawful purposes only
- Processed by the company within its legal and moral boundaries
- Protected against any unauthorized or illegal access by internal or external
parties
Our data will not be:
- Communicated informally
- Stored for more than a specified amount of time
- Transferred to organisations, or countries that do not have adequate data
protection policies
- Distributed to any party other than the ones agreed upon by the data’s
owner
In addition to ways of handling the data the company has direct obligations towards people to whom the data belongs. Specifically we must:
- Let people know which of their data is collected
- Inform people about how we’ll process their data
- Inform people about who has access to their information
- Have provisions in cases of lost, corrupted or compromised data
- Allow people to request that we modify, erase, reduce or correct
data contained in our databases
Actions
To exercise data protection we’re committed to:
- Restrict and monitor access to sensitive data
- Develop transparent data collection procedures
- Train employees in relation to online privacy and security measures
- Build secure networks to protect online data from cyberattacks
- Include contract clauses or communicate statements on how we handle
data
- Establish data protection practices (document shredding, secure locks,
data encryption, frequent backups, access authorization etc.)
How Data Is Collected
We collect data in the following ways:
- When customers complete an account form to purchase products
from us
- When customers contact us to place orders by email, phone or fax
- When a Farmiloe Sales Manager collects contact details as part of
regular visits to customers
- When a ‘contact us’ form is completed on one of the websites set up
by us for the following brands – Catalano, GSI, Bette, No Code and
in addition the Farmiloe and Ogee74 websites
- When employees complete their personal details on a registration
form after accepting employment
Type Of Data Collected
Data collected will include:
- Names and contact details of individuals at companies that we have
a business relationship with including email addresses, telephone
numbers and postal addresses
- Names, contact details and payroll information for employees
- Bank details of customers, suppliers, employees and any other
parties that require the processing of payments
Use Of Data Collected
Data collected may be used to:
- Facilitate business transactions such as ordering products, invoicing
customers or paying suppliers
- Contact customers with product and pricing information via Marketing emails and other email communications
- Contact customers by letter when required
- To book travel/accommodation for customers or employees when
business trips are arranged
- Carry out necessary HR procedures for employees as and when
required